Engagement tracking
Log reactions and replies to a dedicated channel thread, and view engagement in analytics.
Overview
Pinguin tracks reactions and replies on every delivered broadcast. View totals in Analytics, or stream live engagement into a dedicated Slack channel as it happens.
In-app analytics
Reactions and replies are fetched from Slack for each delivered channel. See the Analytics doc for how performance detail and channel breakdowns work.
Engagement Log
When sending a channel broadcast, step 3 of the send wizard lets you pick a channel under Log engagement to. This is optional and not available for direct message sends.
Pinguin posts a parent message like:
📣 Q1 launch — sent to 293 channels. Engagement will be logged in the 🧵Reactions and replies then appear in the thread:
- @user reacted with :emoji: in #channel-name
- @user commented "reply text" in #channel-name